Return Policy

Returns & cancellations

If something is wrong with your order, we fix it. Here is how cancellations and returns work.

Cancellations

To cancel an order, tell us within 24 hours of placing it. Fill in the form below or call us with your order ID.

Returns

We accept a return when:

  • The product you received is damaged (physically broken) or defective.
  • The product is incorrect (clearly different from the website) or incomplete (missing parts).

Returns are processed within 3 days.

How to return a product

  • Fill in the form below with all the required details.
  • Send photos of the front and back of the product on WhatsApp to +92 346 8800800 with your order ID.

Cancellation and return form

    Contact us

    MENDER
    Factory outlet: 2197/C-3 Qadri Street, Humayun Road, Multan
    Lahore stores: 127-A Gulmohar Block, Bahria Town · Shop 2, Building 221, Block Y, DHA Phase 3
    WhatsApp and phone: +92 300 1241888
    Email: [email protected]

    Related policies: Return Policy · Refund Policy · Shipping Policy · Privacy Policy · Terms & Conditions · FAQs

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